Service
Customer service and satisfaction are our highest priorities when we help transform your living space using the best and latest home automation technology. From the initial design phase to implementation and 24/7 service, we want you to be amazed by what we can accomplish for you.
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What Makes Us Different
When you choose ETC Florida to install any of our technology solutions, you’re guaranteed professional and on-time design, installation, monitoring, and service.
With more than 35+ years of experience, 3,500+ satisfied customers, and 70+ full-time employees, we are proud to have the resources necessary to take care of you every day.
Service Plan Options
Our service program is designed to save you time and money while still delivering the best possible service. We’ve partnered with OVRC to provide numerous benefits, including:
- Concierge member: dedicated concierge technicians and more
- Diamond member: same day response, upgrade discounts, tropical cyclone response and more
- Gold member: biannual system checkups, product training sessions, service discounts and monitoring
- Elite member: on-site maintenance checks, loaner equipment, on-site support
Get more details about your service options here
About Our Service Team
Our team is proudly HTA certified, a title awarded by the Home Technology Association to installation companies that exemplify trustworthiness, proper technical qualifications, and a proven history of client care. Less than 2% of technology integration companies in the nation are HTA Certified.
This is all possible thanks to our vision and core values, which we practice every day to wow and amaze our clients.
- Be solution-oriented, creative, and innovate
- Be enthusiastic and enjoy what you do
- Service the customer above all else
- Exhibit honesty, respect, and integrity
- Work and act as a team
Need help with customized service plans?
ETC is here to provide our expertise with our numerous services. Contact us today to get started on your project!
